Industry Scale Knowledge Management ? Riskgate and Australian Coal Operations

RISKGATE is an interactive online risk management system developed by the Minerals Industry Safety and Health Centre (MISHC; University of Queensland) to maximise health and safety performance in the mining industry through implementing continual improvement in management of major unwanted events. A comprehensive knowledge base has been captured for risk management of tyres, collisions, fires, isolation, strata underground, ground control open cut, explosions, explosives, manual tasks and slips/trips/falls. This will be extended to outburst, coal burst and bumps, interface displays and controls, tailings dams and inrush in 2013. RISKGATE presents substantive and leading edge controls to assist industry stakeholders in the design, management and reporting of organisational and regulatory compliance requirements. From a broader industry perspective, RISKGATE provides an environment for knowledge capture and knowledge exchange to drive innovation and best practice in the identification, assessment and management of risk. By capturing operational knowledge from industry experts, RISKGATE provides a cumulative corporate memory at a time of high personnel turnover in the coal industry. All major Australian mining companies are contributing topic experts to this broad industry initiative. In the first 24 months, nine coal mining companies nominated over 80 different experts who contributed over 400 days of individual time to the knowledge capture workshops. RISKGATE is the largest single Australian Coal Association Research Program (ACARP) occupational health and safety (OHS) initiative to date.