The role of employee capacity building in reducing company-community conflicts in Peru

In Peru, the third destination in worldwide exploration based on expenditure, mining conflicts have spread dramatically over the last decade. Mining companies need to create new initiatives to avoid social conflicts and strengthen the social capital needed to keep mining in a country with proven mineralogical riches. This document provides information about a research project that explored the opinions and experiences of a resource many times overlooked by companies: the human resource. Over 30 surveys were conducted among professionals working at mines in the Peruvian mining industry, in different departments and from different organizational levels. Mining employees acknowledged that they play an important role in the development of company-community relationships and gave their impressions about initiatives implemented by international mining companies in Peru. Mining employees also provided their recommendations to succeed in a location where cultural differences have not been properly considered.