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By J F. C L Costa, J C. Koppe

It is recognised by the major international codes that resource classification involves the interaction of numerous qualitative and quantitative criteria such as data quality, geological and grade continuity, etc. However, the difficulty in quantifying the degree of uncertainty associated with mineral resources estimation has led to the creation of a large suite of methodologies, terms and definitions, with almost every mining company having its own set of standards. It is also intuitively known that several traditionally used methods to evaluate resources do not take into account the spatial continuity of the grades, being unable to provide a reliable measure of the error associated with their estimates. Since they do not provide an error assessment, these methods are inappropriate to assess local or global uncertainty associated with an estimate. Faced with these problems, this work aims at developing a methodology for either quantitative or qualitative analysis of mineral resources estimation, through incorporation of uncertainty and the correct definition of the associated risk or error. The proposed methodology includes the development of a software code incorporating all the main classification techniques used by the mineral industry. A comprehensive study about each technique was conducted allowing a comparison of the parameters affecting mineral inventory assessment. A case study was conducted with a typical iron ore deposit data set from the Conceitpo mine of the Itabira Complex in the Iron Quadrangle, Brazil. The results showed the specific limitations of each classification system and the influence in selecting their key parameters, always based on subjective choices.

Jan 1, 2009

By J. R. Bartels

Operation of underground coal mine mobile equipment is usually done in a restricted workspace with reduced visibility. This work environment puts machine operators in awkward postures for tasks that require awareness of their surroundings and fast reactions to avoid hazardous situations. Using experienced equipment operators as a source, researchers conducted an investigation that developed a method to gather data on the needs and practices of machine operators while controlling the machine and the reasons for needing particular operational cues. The method used was an interview technique including a survey questionnaire and visual aids. The data gathered defined operator cues and work positions for the cutting and tramming phases of remote controlled continuous mining machines used in underground coal mines. Analysis techniques to determine which cues an operator sees from a variety of positions utilizing a computer simulation is shown to be potentially useful to the mining industry for design of work practices and workplace layout and could impact equipment design and selection for improved worker safety. Conclusions indicate that the survey was a good research tool to collect data and helped investigators understand important visual cues. Using this information, researchers were able to analyze the visual cues an operator can see from a given work position and posture.

Jan 1, 2009

By Craig S. Compton

The failure of the immediate roof or "roof skin" between installed primary and secundary roof supports causes hundreds of injuries and, on average one or two fatalities each year in U.S. underground coal mines. Conventional roof supports cannot cover enough roof area to adequately control these relatively small, but very dangerous rock falls. The 2006 Mine Safety and Health Administration (MSHA) accident database lists a total of 542 ground fall injuries, including 10 fatalities. An analysis of the database suggests that 434 of the injuries and three of the fatali­ties can be attributed to roof skin falls (See Figure 2). The key to controlling falls of the immediate roof or roof skin is maximizing the area of roof coverage ilnd confining these relatively small loose rocks. Roof screen offers maximum coverage of the immediate roof. Depending on the size and configuration of the screen panels, coverage of up to 100% of the roof area is possi­ble. Screen also offers a first line of defense for machine operators working in the face area by confining or deflecting small rocks that can come loose during mining or roof bolt installation. Figure 1 shows an example of the protection screen provides dur­ing bolt installation. Although the benefits of screen are well-known, mining com­panies in some areas of the U.S., mainly Northern Appalachia and the Illinois basin, are not convinced that roof screen is the best tool for dealing with roof skin control issues. The logistics of material handling, possible ergonomic injuries to workers, and the costs associated with installation are delaying the acceptance of screen as an on-cycle roof support tool. Other mines however, have concluded that installing roof screen can be cost-effective when compared to the cost of lost time accidents, training of replacement workers, or returning to already developed entries for the cleaning and rebolting process.

Jan 1, 2009

By L. B. Hales

Expert control of grinding and flotation plants has been successfully used in the minerals industry since the 1970?s. The earliest of these systems were written in a hard-coded fashion in FORTRAN, BASIC or Pascal. Second generation systems were built using the first experimental expert system shells that were being developed in the artificial intelligence community. Later systems were deployed in expert system shells designed for real-time processing plants that also included the ability to model the process with neural network models and optimize setpoint selection through the use of genetic algorithms. Significant performance increases have been achieved using these systems, but in general, they suffer from the static nature of their rules and to a degree the process models also. Typical improvements quoted in the literature suggest throughput rate increases of 4 to 8 percent and recovery increases of 1 to 4 percentage points. In over 30 years of designing and installing expert systems we have never seen performance numbers less that these but have often seen numbers in excess of the high values. However, once the system has been installed and tuned up the performance usually does not improve much thereafter. Granted, the initial increases in throughput rate and recovery are significant but a question always lingers, that is, can the expert strategies be modified further to squeeze a little more improvement out of the system. The answer to this question is a resounding yes, however a complete understanding of what we do well as designers and operators of expert control systems is required as well as how we can improve upon our best practices is required to move us from the performance plateau we have been on for a number of years to a new higher level of performance.

Jan 1, 2009

By H von Blottnitz, J L. Broadhurst

Eco-efficiency has been proposed by the World Business Council on Sustainable Development as an environmental performance indicator framework that contributes to sustainability by assisting corporate decision makers improve the environmental performance of their operations and processes, while also extracting additional economic value. Given that the recent engagement of the minerals industry with sustainability has highlighted the need for requisite tools and methodologies, it is therefore of interest to assess whether eco-efficiency indicators can drive sustainability performance improvement during process design within the minerals industry. Previous work indicates that the choice of sustainability performance indicators to be used for decision making needs to be governed by the decision context; ie the performance indicators need to be fit-for-purpose. Here, the strengths and weaknesses of eco-efficiency indicators are analysed using case studies. First, a more rigorous definition of eco-efficiency indicators for the minerals industry is proposed based on indicators currently offered in the literature. Two case studies are then selected to reflect typical decision situations encountered within minerals process design. For each case study, eco-efficiency indicators are computed and are compared to more traditional graphical representations of the economic and environmental performance of process design alternatives considered. The sensitivity of these indicators to various process design parameters is also investigated. Results confirm that the meaningful application of eco-efficiency indicators is strongly dependent on the decision context in which the process data is generated. Results also show that eco-efficiency indicators can be related to technical process design parameters to allow for richer communication of performance information for various decision trade-offs; however, in some cases, graphical approaches that provide more insights into the environmental-financial trade-offs should be preferred. The research thus contributes to guiding the selection of the appropriate tools for more environmentally sustainable design of minerals beneficiation processes.

Jan 1, 2009

By J. H. Starkey

Large differences between macro and micro grindability relationships have been discovered for mill design measurements using the patented SAGDesign(TM) test. Crushing, Rod and Ball Mill Wi tests, and breakage parameter measurements have previously been used to design SAG mills but have not revealed the true magnitude of these differences. A SAGDesign(TM) test measures the SAG/Bond Wi Ratio (defined below) for every sample tested and gives a good design result because the F80 of the SAG stage test feed is 19 mm and because the test includes a Bond Ball Mill Work Index on SAG ground ore. Good flotation operation demands properly sized grinding mills and steady feed to the flotation circuit.

Jan 1, 2009

By Scott Stephenson

Making a tunnel through solid rock can sometimes be a dangerous task. Many things must be considered in order to complete such a task safely, and efficiently. Prior to starting things must be known such as, the type of rock, the purpose for the tunnel, the destination point, then angle of decent (or ascent). Once these things are known, the method to proceed must be considered. Factors such as cost, feasibility, and time to completion must be taken into account.

Jan 1, 2009

By W. Robert Thompson

Hurricane Katrina caused significant damage to transportation structures on the Gulf coast in August, 2005, including the destruction of the US 90 Bridge over Biloxi Bay, Mississippi. Part of the successful design/build proposal for the replacement bridge included a comprehensive test pile program of indicator piles and load test piles in the geotechnical investigation program. A total of 22 indicator piles were installed on the project using the pile driving analyzer to monitor the pile behavior. Five load tests were performed: two axial Statnamic, two lateral Statnamic, and one static axial. The results of the test pile program established driving criteria for production piles that included end-of-drive blow counts and pile tip elevations with an appropriate allowance for setup. The program also confirmed that the planned installation equipment and techniques of GC Constructors, a joint venture of Massman Construction Co., Kiewit Southern Co., and Traylor Bros., Inc., would install the piles to the design tip elevations before production piles began. An extensive program of restrike measurements at a range of times after initial driving of the indicator piles provided a systematic documentation of pile setup in the soil profiles on the site. These resistance values were used to develop a dimensionless setup factor ?S? as the ratio of the restrike resistance to the end of drive resistance. This factor varied from 1.5 for piles penetrating clays and tipped in sand to 3.0 for piles bearing completely in clay and helped establish an end-of drive blow count that included an allowance for setup. The CAPWAP analyses of restrike data with setup and the load test data were used to confirm the design unit side shear and end bearing values developed from the borings and static capacity calculations and to select the design pile lengths.

Jan 1, 2009

By D. Bois, P. Keating, J. Lemieux, M. A. Vallée, M. Allard, R. S. Smith, L. Z. Cheng, M. Chouteau, K. Fountain

"A comparison of data from INPUT, GEOTEM, and MEGATEM airborne electromagnetic (AEM) systems over the Aldermac deposit, Québec, Canada, was undertaken to evaluate the relative ef¬ficiency of these systems for the detection of small, deep conductors. The Aldermac orebody was mined between 1933 and 1934 to a depth of 200 m. A deeper mineralized zone was discovered in 1987. The MEGATEMII system was used to acquire 90- and 30-Hz data over the deposit in 2003 as part of a research project. These MEGATEMII data were compared with data acquired by other AEM systems (GEOTEM and INPUT), and the results show that the MEGATEMII response is ten times larger than the other sys¬tems. For the dB/dt response, 30 Hz gives a better signal-to-noise ratio, whereas 90 Hz has a better signal-to-noise ratio on the B-field.The data were evaluated by numerical modeling. The deposit was best represented by a complex mod¬el, comprising two weakly conductive bodies to approximate the alteration halo, two deeper prisms repre¬senting known orebodies, and three bodies ranging in thickness from 3 to 6 m and in resistivity from 12 to 20 ohm·m, representing the chargeable overburden. This implies that the MEGATEMII system is able to see a small conductive body at more than 200 m depth in an area where the response is contaminated by conductive overburden."

Jan 1, 2009

By P N. Martens

In the course of the development of the Report of the World Commission on Environment and Development (WCED) in the 1980s an expression was introduced in the public discussion on environment and development that influenced the international and national policies of the last 20 years in all areas: sustainable development. The UN decided in 1992 to implement a program with the Agenda 21 which contains the demand for developing indicators for sustainable development. In this context an indicator is understood as a quantitative or qualitative measure that can be measured or described throughout time and which moreover is able to depict the current status and changes. In order to enable for a simple holistic assessment of sustainable development, highly aggregated indicators are required, which integrate the criteria identified as relevant within a framework to be defined. In the presented paper, sustainability indicators for the mining industry are developed that account for the allowances of the sustainable development concept and the Agenda 21. The indicators are quantifiable and traceable through time so that developments can be traced and assessed. Furthermore, the indicators account for the multidimensional aspect of sustainable development. They are designed to allow for the integration of several dimensions in one indicator. The premises that are underlying the development of the indicators are the minimisation of negative impacts on the environment and society while simultaneously considering the maximisation of social and economic factors. Moreover, the participative momentum that is part of the sustainability idea is safeguarded in explicitly integrating the social acceptance of certain measures into the assessment. The indicators presented are based on the logical combination of statements through the use of Boolean algebra. Starting with basic statements for which the logical value is oriented on the sustainability paradigm, complex multidimensional statements can be constructed and assessed.  

Jan 1, 2009

Project delivery in our current market is not as efficient as it could be. Industry at large (both client and consultant), is diligently following the engineer, procure, construct, manage (EPCM) or engineer, procure, construct (EPC) delivery models and not necessarily appreciating the underlying principles that make them the effective tools they were to start with. We often misinterpret project management with EPCM and end up with a literal and superficial interpretation instead of the disciplined risk reduction and business value capture exercise it is intended to be. One of these underlying principles is the project team as resource or commodity depending on which perspective we follow. Some of us understand this principle only too well and succumb to the temptation to take advantage of the imbalance in the understanding of EPCM by selling bodies and hours. Value and return on investment do not always come into the equation. The latecomers and aspirants are struggling with this as a barrier of entry into this lucrative market, since as we all know - people as commodity was becoming and still is a scarce resource. Clients are also waking up and asking why 1000 engineers on the floor are better than 100, when engineering design in all aspects of industry, new technology aside, is mature. Why is it that we start with a clean sheet of paper with every project or that neighbours in the same industry segment and location just happen to have completely unique conditions and circumstances that require totally original design (Local conditions aside)? The answers to this question appear when we explore the role of the project team and how it is structured. We will need to investigate team culture and levers for success. Then we will formulate a business case for a team to be able to follow traditional project management practices with EPCM delivery models but yet end up with an alternative look, feel and result. An outcome where more input is not necessarily better and the client and consultant both are aligned with success measured in dollars and a win-win outcome for both parties.

Jan 1, 2009

By Michel Brissette

"To recover more valuable ore and considering the complexity of minerals, the needs to grind finer is increasing. To reach the desired fine grinding targets, using the existing grinding media size, the energy consumption is increasing exponentially. As already proved at this conference, small grinding media represents the best potential to improve grinding efficiency. How do the small grinding media perform in industrial grinding mills?The use of small grinding media in regrind mills proved that finer grinding can be achieved at lower energy consumption. In ball mills, smaller grinding media versus 25 mm media generate a power saving from 10% to 44%. In vertical stirred mills, the power saving increases from 20% to 60%. More potential savings have been identified.For the same operating conditions, how a vertical stirred mill is performing compared to ball milling? In regrind application, a vertical stirred mill with small media (5-12 mm Millpebs) will require at least 62% less energy than a ball mill charged with 25 mm grinding media.INTRODUCTIONIn some mining applications, fine grinding is needed to liberate further the valuable ore. The purpose of regrind mills is to achieve the last stage of grinding before final flotation stage: the cleaners. In part because of high prices of small grinding media as well as availability, the most widely used size of grinding media is 25 mm.When calculating the recommended ball top size from Bond’s formula (Bond, 1961), the size for regrind applications is much lower than 25 mm. Today, the barrier for small grinding media is broken. They are best suited in regrind application. The size of grinding media is one of the most important variables affecting the mill efficiency (McIvor, R., 1997; Nesset, J.E., Radziszewski, P., Hardie, C. & Leroux, D.P., 2006).Conventional ball milling was discarded for fine grinding because of its very poor energy efficiency (Zheng, J., Harris, C.C. & Somasundaran, P., 1994; Yan, D.S., Freeman, M. & Dunne, R., 1995). Therefore, new technologies as stirred mills were developed to grind finer more effectively. Three fundamental questions should be asked. What is the best fine grinding technology? What should be the best media size to use? Is it possible to grind finer by using less energy with the existing regrind equipment?"

Jan 1, 2009

By B L. Coulter, E Wightman, A S. Burrows

With their commitment to sustainable development in an increasingly carbon-constrained world, many resources companies are focused on reducing the energy required to create their final products. In particular, the comminution and smelting of metal-bearing ores are both highly energy-intensive processes. If resource companies can optimise the energy efficiency across these two processing stages, they can directly reduce their overall energy consumption per unit mass of metal produced and thus reduce their greenhouse gas footprint. Traditional grinding and flotation models seek to improve the efficiency of mineral processing, but they do not consider the energy used by downstream metal production, eg smelting and refining. Concentrators and smelters individually may be running efficiently, but are they optimising energy consumption of the overall system? A key step towards answering this question is to understand whether it takes less energy to remove an impurity in the concentrator or the smelter. Analysis of the complete concentrator û smelter process chain may show that there are times when the concentrator should use more energy to reduce the overall energy requirements across the mill and smelter. The new methodology discussed here will integrate downstream processing energy with mineral processing energy, to find the overall most energy efficient circuit design and operating strategy. The proposed methodology includes: determining what grade and recovery positions can be achieved in the concentrator by using different combinations and amounts of grinding and regrinding, thermodynamic calculations of the energy used to process the different concentrate grades to metal, and integrating the concentrating and smelting models to find the lowest total energy for the system. A case study which investigates the effect of increasing regrinding energy on the overall mineral processing û smelting energy consumption is presented. For the copper-nickel sulfide ore investigated the addition of regrinding results in 11 per cent less energy being used in the overall concentrator û smelter process chain per tonne of metal produced. Although regrinding is often seen as an energy-intensive process, in this case study the use of 1 kWh of energy for regrinding reduces the overall energy consumption by 12 kWh. The new mill to melt methodology will allow companies to model energy consumption from mill to smelter with a view to reducing the energy-intensity and greenhouse gas footprint of their processing and smelting operations.

Jan 1, 2009

By W. McMahon

Following the Sago Mine accident, the Mine Safety and Health Administration (MSHA) asked the U.S. Army Engineer Research and Development Center to study several possible methane explosion scenarios in the Sago coal mine. The study used a 1-ft resolution map of the mine to produce a 3-dimensional (3-D) model of a portion of the mine, including the sealed area where the explosion occurred. An advanced 3-D computational fluid dynamics (CFD) code was used to calculate the explosion pressures within the sealed area, on the mine seals, and in nearby regions of the mine. Based on the best available information on methane concentrations and assumptions on homogeneity and on layering and mix composition, three separate initial conditions of methane-air concentrations and location were studied. This paper discusses the CFD modeling technique, the results of the calculations, the challenges of conducting this type of modeling, and the advantages and limitations of CFD modeling of accident investigations of mine explosions.

Jan 1, 2009

By Fredrick Fränding

In mining and quarrying operations, electric motors can fail for a variety of reasons. Some failures are directly linked to demanding production requirements and contaminant-laden environments and, consequently, are difficult to prevent. A sizeable number, however, are caused by ?offline? factors that have nothing to do with production. These include inadequate or substandard motor repair practices and improper motor shipping, storage and installation. The fact that failures are at times attributable to repair- or rebuild-related errors and problems raises the stakes when selecting an electric motor repair provider. Teaming with high-quality electric motor shops can help a company reduce failures due to offline factors, improving motor reliability and cutting downtime costs. Regardless of location or annual revenues, the best motor shops have similar business cultures and share many of the same characteristics.

Jan 1, 2009

By D R. Anstey

The mining of magnetite iron ore in Western Australia will generate large volumes of waste rock and tailings over many decades. The need to dispose of these materials will result in massive waste landforms that will require significant planning and management. The formation of comparable man-made landforms is relatively common, as exemplified through past practice in gold and iron ore (haematite) mining. Unfortunately, the performance of these landforms, with respect to long-term stability (erosion resistance), the release of low pH seepage water and aesthetic impact, has commonly been disappointing and environmental legacies have been created as a result. Lessons that have been learnt from past, large mining operations indicate that there is a need to rethink the methods of waste disposal and landform development applied to magnetite mining. The environmental compliance criteria applied to magnetite mines for the storage of tailings and waste typically include minimising dust generation (particularly as the tailings and mine waste may contain asbestiform minerals), control of silt, minimising visual intrusion and management of potentially acid forming materials. In addition, the climate of Western Australia and the paucity of both surface and groundwater in the vicinity of the magnetite mines frequently necessitate water consumption to be minimised. This paper discusses the potential to co-mingle magnetite mining waste streams in a variety of ways to concomitantly satisfy the environmental compliance criteria and the operational requirements of the mine. These methods include co-mingling of coarse tailings and waste through dry-stacking, deposition of tailings as a paste, co-disposing of all wastes to form an integrated landform and the co-mingling of all waste streams to produce PasteRockTM (a blend of tailings paste and crushed waste rock). The paper demonstrates how these techniques can be applied to the magnetite mining industry to provide better outcomes than might be achieved using more conventional techniques, currently employed in large-scale mining operations.

Jan 1, 2009

By Bogdan Petkovic, Boban Todorovic

In the early 90's a completely unknown problem was encountered at the converter Department: it was a chronic shortage of the cold copper charge needed for the second operating period. A high temperature operating regime was caused which further provoked a chain of consequences such as a drastic drop of the number of operations in campaigns. The consumption of repair bricks reached the quantity of 8.3955 kg / tonne of anode Cu. In 1994, we won the process of cold material smelting during the "copper" blowing [2]. The number of operations per campaign reached 180-200 again. Also in 1994 we won the process of smelting cold materials to obtain "tin" blowing with the purpose of completing their processing cycle [2]. During the period 1994 – 2007 a total of 107,845 tonnes of cold material were remelted to make copper and 56,794 tonnes were re-smelted to obtain "tin". Upon synthesizing these two processes, a completely new model was achieved in 2005, by Bogdan Petkovic, which entirely utilized all available energy of the Peirce-Smith (PS) converters of the Bor Copper Smelter and now represents the basis of the time cycle. The cold material now enters the converter plant, copper recovery is increased and the method itself is environmentally friendly. 167

Jan 1, 2009

By M Korte, J McMaster, C Brent

The Barrick Osborne concentrator has gone through a number of upgrades since commissioning and has increased production from the original 119 t/h design capacity to a milling throughput of 265 t/h in 2008. This was achieved incrementally over several years, by maximising operating efficiencies, in order to minimise capital expenditure, and take advantages of economies of scale; but more importantly it was reached with no measurable loss of recovery. Osborne currently processes a blend of underground and open pit material from the nearby Trekelano deposit. Following primary/secondary crushing, the material is processed through a rod/ball mill grinding circuit ahead of rougher/scavenger flotation that produces a copper concentrate. Osborne was seeking a further increase in plant throughput of the order of 15 per cent, but at more sustainable levels of secondary crusher plant utilisation. In early 2008, Osborne contracted Metso Process Technology and Innovation (PTI) to review the entire process from run-of-mine feed to final copper concentrate. This review would be done concurrently with surveys of both the crushing/grinding and flotation circuits being performed at the same time. The outcome would be a steady-state model of the complete flow sheet allowing the crushing/grinding model to interact with the flotation circuit model, such that overall process optimisation was possible. This was to apply both by exploring the operating limits of the currently installed plant, as well as looking at the logical next stage of capital plant expansions. Surveys of the crushing and grinding circuits were conducted at the Osborne concentrator in May 2008. The main objective of the surveys was to review the potential of increasing grinding throughput whilst maintaining the flotation feed 80 per cent passing size. This would also require improving the efficiency of the crushing circuit which was already operating in excess of 80 per cent of the time. Steady-state simulations were performed using the developed circuit models to identify opportunities to increase throughput and alleviate high circulating loads in both the secondary crushing and grinding circuits. Due to operational changes, the recommendations resulting from this project were considered by Osborne but have as yet only been partially implemented.  This paper covers part A or the crushing and grinding component of the project. A separate paper discussing part B or flotation is also being presented at this conference. The results of interactive simulations between the flotation and grinding circuit models are included in part B of this paper.

Jan 1, 2009

As the title indicates the central themes discussed in this contribution are sustainable development, information systems, and extractive industry. More specifically, the objective is to present a prototype for the systematic generation of extractive industry (henceforth: EI) û specific sustainability information. The paper begins with the authorÆs viewpoints on the core notions of sustainability, and development, as well as their relationship to information. These set the stage for the introduction of the information system (IS), as well as the follow-up sustainability information system (SIS) extractive industry sustainability information system (EISIS) concepts and related discussions. The paper continues with a second part, in which, efforts to research and develop an EISIS prototype are described. First, the team is presented. Second, the systemÆs aim and target groups are briefly discussed. After, an articulated overarching EISIS conceptual model emphasising capital accumulation, and service flow concepts û is presented. This is followed by a detailed description of the assembled prototype with a focus on data and information generation. The formulation of data generation, storage and transmission processes, as well as its use in sustainability interpretation rules and their embedment in the conceptual model is made with respect to monetised stock and flow parameters, measured in the appropriate dimensions. In the third part, the author presents and discusses the results of a first round of prototype experimental development in three major EI firms. First, the system observation, and data analysis protocols are described. Second, a review of protocol implementation, and respective results, is made. Finally, the overall performance of the proposed prototype, and development process issues are discussed, before suggesting areas for improvement and future research. The paper ends with a conclusion in which the author provides a retrospective balance of the æknowledge creation projectÆ, as well as a prospective outlook for research in this field; before acknowledgements are made and references provided.

Jan 1, 2009

By Douglas F. Scott

This case study provides an example of how social marketing was applied to meet the needs of business customers. Federal regulations require that all companies develop a written program to track hazardous chemicals at their sites. The HazCom Writer, created by the National Institute for Occupational Safety and Health (NIOSH), is a software tool designed to help companies prepare their required Hazard Communications (HazCom) written plan and list all hazardous chemicals at the company's worksite. The social marketing goal was to provide a product for small- to medium-sized companies to use for federal HazCom rule compliance. The HazCom Wm'ter is a direct NIOSH response to customer and stakeholder needs (including the Mine Safety and Health Administration, the mining community, and Occupational Safety and Health Administration- regulated companies).

Jan 1, 2009