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By A. L. Mackie

Arsenic is a highly toxic element and a known human carcinogen. It is often a contaminant in mine water discharges, particularly from gold mining and roasting operations, and has been found at concentrations as high as 4 g/L. Increasingly stringent controls on the concentration of arsenic allowed to be discharged into the environment cannot always be met by current treatment processes and thus enhanced technologies are required to achieve low treated effluent concentrations at reasonable costs. A novel two-step physicochemical treatment process was developed and tested at the bench-scale using synthetic mine water solutions (SMWs) in order to reduce arsenic concentrations in treated effluent to exceed current discharge regulations. The process includes chemical coagulation with ferric sulphate and ballasted flocculation for enhanced solid-liquid separation. The SMW contained 59 ± 2 mg/L arsenic with a slightly alkaline pH. The effect of arsenic speciation on the process was tested by using either arsenite, As(III), or arsenate, As(V), in the SMW solutions. Tests were performed at cold temperature (3 ± 1 °C) to ensure the process? efficacy year-round in northern climates. Arsenic in As(V) SMW solutions was removed to a final total concentration of 0.0054 ± 0.002 mg/L, almost half the current recommended allowable drinking water concentration of 0.010 mg/L. As(III) was removed to a concentration below the Metal Mining Effluent Regulations? (MMER) current limit of 0.50 mg/L, to 0.32 ± 0.06 mg/L, with double the coagulant dose used in Stage 1 for As(V) removal. Oxidant addition at a concentration of 5 mg KMnO4/L in Stage 2 resulted in final total arsenic concentrations of 0.017 ± 0.002 mg/L and pH adjustment with lime in Stage 2 resulted in 0.0415 ± 0.0007 mg As/L in treated As(III) SMW. Both of these modifications to the process reduced arsenic concentrations to below proposed new MMER limits (i.e., 0.10 mg/L). This two-stage treatment process was shown to reduce arsenic concentrations to well below current treatment guidelines while reducing or eliminating chemical oxidant demand.

Aug 1, 2013

By Helmut Ehnes

Over 330 million accidents at work happen world wide every year, only counting those leading to more than four days absence. More than 350,000 end fatal. Two million people more die every year due to work-related diseases. To sum this up: around 2.4 million people die every year because of work conditions. Among many risky industries, mining stands out. While mining represents just 1% of employees globally, it unfortunately represents 8% of all occupational fatalities. Mining operations go along with a variety of hazards. Not only in large operations, as they first come to mind, but also in the manifold small scale mines, with an estimated 13 million labourers worldwide exposed to substances such as dust, mercury and other chemicals, while also dealing with poor ventilation, inadequate space and overexertion. But is the number of severe accidents and diseases inevitable or can we change this situation? We can make mining sustainably safer, but we need a successful strategy to do so. A high potential lies in Vision Zero. Vision Zero is a prevention strategy for a safe future without fatal or serious occupational diseases, work accidents and traffic accidents. First defined as early as in the 19th century by Eleuthère Irénée du Pont, its very successful elements were adopted by many European countries first aiming at road safety, then extended to safety and health at work. Vision Zero?s holistic elements cover technology, workplaces, rules, and people as fields of action. By focussing on severe and fatal accidents, its application increases the level of safety and health overall.

Aug 1, 2013

Despite the fact that mined minerals and gemstones have allowed human beings to continuously improve their standard of living throughout the ages, mining has also been implicated in violent conflict for two principle reasons. The first is that mineral resources have been used or traded to conduct or finance violent conflict from small to large scales. The second is the substantial social, economic and environmental changes that occur in a community or a region as a result of mining activity which can either precipitate or re-awaken latent conflict. A modern complication of mining-related violent conflict is the trend for activists, international NGOs and intergovernmental organisations (e.g. the United Nations) to regard any human consequences of resource extraction in terms of Human Rights violations. Acknowledging but not labouring the Human Rights implications of mining-related violent conflict, this paper explores whether or not there is a relationship between the actual or perceived value of mineral resources and the level of violence that occurs in mining-related conflicts. Key to the investigation is a mapping exercise of mining related conflict from 2005 ? 2012: to see where mining related conflict is happening; to identify precipitant causes of mining related conflict; and, to discover what correlation ? if any ? there might be in the degree of violence and the value of the mineral(s) implicated. Findings of the analysis are presented in this conference paper.

Aug 1, 2013

By Fabio Mielli

In these times of increasing costs and diminished returns, energy consumption is one source of savings that remains relatively untapped in the mining sector. Typically, 15% to 40% of operational costs can be attributed to energy in mining operations. This ?process variable? is a complex, multi-faceted variable that involves government regulations, societal pressures, cost and competitiveness. A mining company able to successfully embrace an energy efficiency program is more often than not a successful mining company. Production optimization programs, relatively common today, provide increased production, increased availability of assets and, in many cases, improved quality. They generally ignore the energy question altogether. Production Energy Optimization combines reductions in energy consumption with production improvements to reduce the cost per unit of production while improving emissions reporting. An energy strategy in mining and mineral processing operations is a critical component of Production Energy Optimization. This strategy must support the financial and operational integrity of the business. Developing a successful energy strategy requires a well structured approach such as following: ??Understanding where energy is being used and why, ??Recommending and implementing energy conservation measures, ??Driving visibility to targets and results, ??Re-evaluating continuously. The objective of this paper is to help you better understand the process, tools and technologies that enable mining organizations today to address energy and sustainability issues more tactically and proactively.

Aug 1, 2013

By Frederick Bird

This paper is based upon a review of studies of mostly Canadian mining companies in Chile, northern Canada, Tanzania, Guatemala, Ghana, Sierra Leone, and the Democratic Republic of Congo. In spite of often well-meaning efforts most mining firms produce wealth in developing areas that largely benefit those immediately involved, sometimes neighboring communities, and often those in the governing strata. Typically mining takes place in enclaves and fosters enclave development, rather than the kind of inclusive wealth development favored by the recently UN published Inclusive Wealth Report. One way by which mining operations can foster more inclusive wealth development is to adopt much broader approaches towards the construction of the various physical and social infrastructures ? roads, water, electricity, health services, schools, security ? required for their own operations by collaborating with diverse regional, provincial, and/or national agencies and businesses to develop these infrastructures for larger populations and areas beyond the immediate sites where they are operating. Established mining firms can also foster more inclusive wealth development by establishing more formal, collaborative relationships with artisanal miners.

Aug 1, 2013

The goal of this presentation is to firstly, review mine effluent permits in a number of regulatory jurisdictions; and secondly, to develop a strategy for incorporating the regulatory requirements into the environmental assessment (EA) process for new mine proposals. The focus was on the province of British Columbia (BC) and their recent initiative on the One Project, One Process initiative. This task was approached by reviewing mine effluent permits for various regulatory jurisdictions and comparing them to BC mine effluent permits. This comparison revealed a variety of approaches for designing mine effluent permits, but there is a common scientific approach, which supports the conclusion that the permitting of mine site discharges can be designed based on a scientific approach. This approach is expected to: (a) achieve sound environmental protection, (b) demonstrate the application of Best Achievable Technology, (c) incorporate sound sustainability approaches, (d) incorporate regulatory objectives, and (e) create efficiencies for the regulator and mining industry. There is an essential precursor to developing a sciencebased effluent permit for which the proponent must provide: (1) the necessary technical assessment information to demonstrate the mine effluent permit application will result in an environmentally protective effluent discharge, to the satisfaction of the permitting agency; (2) the necessary level of detail for essential mitigation pollution control works to demonstrate how they will be operated to achieve the necessary treatment goals; (3) the necessary level of detail for non-treatment mitigation (passive treatment, or passive pollution control); and (4) the necessary level of detail to demonstrate how pollutants will be prevented from being mobilized (or being generated) from ore and waste materials, or, if the pollutant originates from an added milling reagent, how the reagent will be reduced. While (active) mitigation pollution control equipment is more definable in an effluent permit, non-treatment mitigation is more nebulous in terms of defining in a mine effluent permit; it is therefore recommended that appropriate management plans be developed for essential mitigation pollution control and non-treatment mitigation (passive treatment) and submitted with the proponent?s EA/effluent permit application packages. Major deficits in adequate active and passive pollution control will inevitably lead to regulatory impediments to developing a permit and allowing a mine to be developed, although EA processes strive to preclude major permit information gaps; the onus is on the proponent to provide complete information in this area. Hence the importance of EA processes ensuring that the major technical information requirements for effluent permit development are included in the EA phase. Recently, this aspect of the mine EA process has taken on a new role under the political efforts of One Project, One Review Process (Canadian) and One Project, One Process (in BC). These initiatives translate, in part, to ?synchronous permitting? (in BC): effluent permitting, for example, may be initiated shortly after the proponent submits the EA application to Ministry of Environment.

Aug 1, 2013

By Marketa D. Evans

The mining industry has a significant opportunity to capitalize on its past learnings in order to build better social relationships. The industry?s relationship with society is both critical and under pressure. Rising levels of public opposition and social conflict are already having material impacts on operations around the world. Industry has an opportunity to shape the future direction of this social engagement, build public trust and proactively respond to a material risk to operations, but first it needs to better understand the nature of the challenges and the urgency of addressing them.

Aug 1, 2013

By H. H. Wang

Construction safety documents regulate significant safety actions and requirements by which construction workers or employees should abide in order to secure them from occupational hazard events. Therefore, facilitating faster identification of applicable safety requirements from the documents has become an important topic in the construction safety domain. To address the need in this regard, tools and techniques have been developed and research efforts have been made. One of the research efforts is to utilize ontology, a knowledge representation and reasoning approach, as the methodology to achieve the goal of identifying applicable safety requirements. In such ontology-based researches, the development and construction of the safety concept ontology is an essential task as the concepts and the relationships between the concepts both representing key safety knowledge need to be carefully identified. In this paper, the author focuses on the safety documents without predefined concept structure and aims to address the concept and relationship identification difficulties. Specifically, the author leverages the Formal Concept Analysis (FCA) methodology, a theory of data analysis that identifies conceptual structures among data sets, to mine and analyze the documents in order to discover safety concept structure and to further assist the development of the concept ontology for the construction safety documents. The author expects the application of FCA to construction safety domain can eventually benefit the ontology-based approaches for identification of applicable safety requirements.

Aug 1, 2013

By L. Gawlik

Since the beginning of the 20th century, coal has been the world?s main source of primary energy. In the last few decades, consumption of coal has gradually decreased in some European countries and elsewhere due to the introduction of other energy sources. Regardless, industry continues to use solid fuels for energy production despite of their association with carbon dioxide emissions (about 7 billion Mg). For global development going forward, it is important to estimate what level of energy consumption can be expected as far into the future as the next few decades. To answer this question, specialized global institutions such as the International Energy Agency, the World Energy Council, the World Coal Institute, the U.S. Energy Information Administration, the International Institute for Applied Systems Analysis, as well as oil companies (BP, Shell), conduct periodic forecasts of world energy consumption. The development of such forecasts is very complex because their reliability is influenced by many factors that are difficult to estimate, such as economic development, population growth, climate change, and public awareness. We are all aware that the global demand for electricity will rise significantly in the coming years as a result of anticipated population growth, industrial development, rising living standards, and the general development of civilization. The world?s mineable resources in 2010 were as follows: coal 665.6 million Mg, brown coal 195.4 billion Mg, oil 163 million Mg, and natural gas 185.5 billion m3. The annual global primary energy demand in 2008 was more than 12 billion toe (12,267 Mtoe). In 2006, electricity production in the world amounted to 18,921 TW?h. The structure of the primary energy mix in TW?h (2006) was as follows: coal 41.0%; natural gas 20.1%; nuclear fuel 14.8%; hydro energy 16.0%; liquid fuels 5.8%; and other renewable energy sources 2.3%. The European Union (EU) is one of the largest coal consumers in the world. In 2010, the EU-27 produced 396.1 million Mg of brown coal, and 132.9 million Mg of hard coal; 188 million Mg of coal was imported from outside the EU. The largest hard coal producers in the EU-27 are Poland, Great Britain, Germany, the Czech Republic, and Spain; major brown coal producers are Germany, Greece, Poland, the Czech Republic, and Hungary. For many years, the Polish energy sector has been based on domestic fuel sources ? hard coal and brown coal. The characteristic feature of the Polish balance of primary energy resources is a very high share of coal ? much higher than the world average. Pursuing the decarbonisation of the Polish economy may jeopardize Poland?s energy security, leading to a significant increase in electricity prices, which would hamper the country?s economic development. Price volatility and supply uncertainty are now the dominant features of the international markets for oil and natural gas. The high share of these fuels in meeting energy needs is the reason for unrest in many countries, including those in the EU. Under these circumstances, coal may become the stabilizing element of EU energy security.

Aug 1, 2013

By K. A. Mackinnon

The choice of fan type (axial flow, centrifugal or mixed flow) most suited for a mine ventilation application depends on a number of technical and economic factors. For each project, the relative importance of these factors will vary. It is worthwhile to carry out an assessment on a case by case basis. The paper, by discussing a number of technical and economic factors and their interactions, will provide the ventilation official a methodology to easily and methodically undertake such an assessment.

Aug 1, 2013

By J. G. Bennett

Coal consumption has increased globally by 57% over the last ten years. Underground mining typically provides coal of the highest calorific value and accounts for the greatest proportion of production. Despite a negative environmental image and indeed impact, this industry appears likely to thrive on the global scale for many years to come. Such mining consumes large amounts of electricity with implications for carbon dioxide emission at power plants and emits substantial quantities of the powerful greenhouse gas methane. In response to this significant carbon footprint, the European Union has funded research to examine the potential for a range of improvement technologies in a project entitled Low Carbon Mine Site Energy Initiatives (LOWCARB). Coal properties related to seams and mines, together with longwall characteristics, provide the basis for research into modelling optimally efficient methane drainage with a view to assisting mining as well as maximising electricity generation at surface and hence oxidation of the methane. Possible systems for the oxidation of very low concentration methane in ventilation air, which contributes the greatest greenhouse gas impact due to the volumes emitted, have been studied and modelled. Simulation and investigation of intelligent optimisation of electricity demand patterns provide the basis for reducing the demand peaks at mines and hence the cost and ultimately the carbon footprint of a mine, while specific investigations have been undertaken into ventilation efficiency at an unusually challenging mine and simulation of mine water pumping in order to develop an innovative method to monitor pumping systems efficiency. For post-mining use, the potential of disused shafts for compressed air energy storage to improve the operation of future electricity grids with high renewable energy penetration by reducing peak generation capacity requirements has been studied. While underground coal mining will always by definition be related to a significant carbon footprint, this paper provides an overview of a set of initiatives that can make a positive environmental impact while controlling costs across a huge global industry.

Aug 1, 2013

By Nicholas C. Williams

This paper presents the development of a demand reduction and responsive strategy capable of reducing the electrical power demand, particularly during peak conditions. The work presented includes a case study of a UK colliery. Areas explained are the equipment installation at the mine; the development of the demand reduction strategy including the load profile database and prediction optimisation model. Some live production data from the power meter installation at the mine is also presented.

Aug 1, 2013

Leadership "Organizing a group of people to achieve a common goal" Paradigms ? Rush to produce or cut costs. ? The most important thing after safety is production. ? We?ll take care of ??this?? once in production. ? I know what to do, 30 years of experience in mining. ? I want a 100% reliable operation.

Aug 1, 2013

By R. Liu

As Building Information Modeling (BIM) becomes widely adopted by the construction industry, it holds undeveloped possibilities for supporting Facility Management (FM). Some FM information systems on the market claim to address the needs for FM requirement. However, the question of whether the functionalities provided by the current BIM-based FM software companies are those actually required by the FM Professionals still need to be answered. The data is required by FM professionals in the operation and maintenance phases of facilities and type of maintainability problems that frequently occur, which can be solved early in design phase, have not yet been addressed. The aim of this paper is to clarify the frequently occurring maintainability problems and to investigate the potential areas that can use BIM technology to solve the maintenance problems in early the design phase. A survey was conducted to collect perspectives from the industry practitioners for the maintenance problems and their frequency. The survey results indicated that maintainability considerations should be taken into consideration during the facility design phase. The results also address the perceived areas by practitioners that need maintainability consideration in design phase

Aug 1, 2013

By A. Vervoort

The concepts of geostatistics are commonly difficult to understand for students, even for those with a strong mathematical background. A main problem is certainly the link between the variation of the parameter value in space or time, and the calculated experimental semivariogram as a function of the interdistance, but over the entire area. Another problem is to differentiate between directional and omnidirectional semivariograms and the way they have to be interpreted. Furthermore first time users of geostatistics often do not want to struggle through different books with the whole geostatistical background before using it. Too often this leads to using geostatistics as a black box with all the risks linked to it. That is the main reason that we developed some interactive tools based on the free public domain software R. We aim by developing three different modules to assist individual first time users, but also regular students and teachers to get a feeling of the importance of the various aspects in conducting a good geostatistical study. The modules show directly e.g. the impact of deleting, moving or adding data points, of changing parameters of the semivariogram model and of the geometrical parameters during kriging. The first module allows making the link between the variation of the parameter values in one direction and the calculated experimental semivariogram, and this for different given datasets. The second module covers two dimensional datasets and apart from calculating the semivariogram values, models can be fitted to the calculated data. A distinction can be made between omni-directional and directional semivariograms, including the effect of the tolerance on the angle and lag-distance. The third module focuses on ordinary kriging of point values in two dimensions. The aim of the interactive tools developed is limited to educational purposes only, i.e. to visualize some basic concepts for different pre-selected types of spatial variation. They do not intend to do a geostatistical study on a certain dataset (for this purpose there exists already a broad spectrum of good software packages). The original intention of developing the three modules was aimed at users with no or a limited amount of geostatistical experience. However, these modules seem also very useful to remain critical for experienced users. One should never forget that in a real application one does not have a complete view of the phenomenon studied. The geostatistical interactive modules can be accessed through: www.bwk.kuleuven.be/geostatistics . We compiled a manual to facilitate the use of the modules and to guide the user we formulated several questions to be solved for each module.

Aug 1, 2013

By N. Razavinia

Most mining and metallurgical industries produce relatively large quantities of low grade waste heat which they vent, for the most part, to the environment. To date, little is being done to recover some of this heat and transform it from low grade to a high grade energy form such as electricity. A few decades back this was also true of paper, plastics and metals. Recycling was not a prominent activity. Today, we all know that it is and that recycling is a must for sustainable development. To this end, we feel that we are now at that point in time when the recycling of waste heat to electricity must be given serious consideration. By recycling waste heat one can achieve at least one if not two of the following benefits: 1) reduction in the carbon footprint ? by improving the overall energy efficiency of a process, and 2) production of electricity at an economically viable cost. We have developed a process that captures, concentrates and converts (3 C?s) waste heat to electricity. The process comprises 3 distinct interacting units. The first unit captures and concentrates waste heat using heat pipe technology. The second unit converts some of the concentrated heat to mechanical work which can then be readily converted to electricity. This unit is based on the classical piston/cylinder engine arrangement that is widely used by consumers to power systems with compressed air, for example. The third unit of the process dissipates the heat that the engine cannot convert to high grade energy. It also uses heat pipe technology to achieve this. The combination of the 3 units forms a unique system for recycling waste heat. This paper describes the system and it presents some results that show how the system can be made to be economically viable.

Aug 1, 2013

By Nobuyoshi Yabuki

Building Information Modeling is a prevailing methodology in the building industry and half (by length) of the world's shield tunnels are in Japan. Accordingly, for shield tunnels from 2005 to 2007, we developed a product model called IFC-ShieldTunnel, which is based on Industry Foundation Classes (IFC), in order to meet the future demand for such a product model. IFC-ShieldTunnel was developed by adding new elements that are specific to shield tunnels and that are not included in the original IFC. The added elements include shafts, segments (A, B, and K types), waterproofing elements, segment joint elements, and ring joint elements. Furthermore, soil layers and void elements were created. Recently, we updated the product model by re-organizing the entities and correcting errors. We deployed the updated IFCShieldTunnel model in the construction of an actual shield tunnel in Tokyo for about a year from August 2010 in order to check its feasibility. In the verification process, first, segments were modeled using Autodesk Revit Structure 2011 and property data were assigned to each segment element. Next, a mapping between the original attributes of the entities of IFC and properties of IFC-ShieldTunnel segments was developed. Using this mapping and IFC?s IfcBuildingElementProxy function, we were able to convert the IFC data from Revit Structure 2011 to IFC-ShieldTunnel automatically. Segment data were also converted from Revit Structure to Google SketchUp by IFC-ShieldTunnel. Furthermore, the construction scheduling and cost data were converted from Revit Structure to EXCEL for 4D and 5D analyses of construction. We interviewed engineers who used IFC-ShieldTunnel and received positive comments about the utilization of the product model. Overall, our test demonstrated the feasibility of IFC-ShieldTunnel. In future work, we plan to apply IFC-ShieldTunnel to more projects and test its practicality.

Aug 1, 2013

By S. G. Hardcastle

The effects of air velocity in promoting cooling through the evaporation of sweat generated when working at a high metabolic rate and/or in hot environments is well known. Many of the environmental heat stress indices consider the effect of air movement directly or indirectly within their determination, be it through the use of a specific instrument i.e. a wet-bulb globe temperature meter or Kata thermometer, or inclusion of in the calculation of a stress index, including the effective temperature, air cooling power, thermal working limit, ISO 7933?s predicted heat strain model. Within these models, ambient air temperature, relative humidity and barometric pressure are also considered in varying degrees to quantify an airstream?s capacity to evaporate sweat. Deep mine studies have shown cumulative increases in heat exhaustion rates with both decreasing air velocity and decreasing air cooling powers. However, despite a capacity to cool, the resultant cooling is very dependant on sweat production and its availability for evaporation; these are included where sweat rates and skin wettedness are considered. The first depends on hydration and physiological factors whereas the second is more an engineering factor related to the degree of clothing required. As sweat rates deteriorate with aging, the benefits of evaporative cooling potential can similarly be expected to be diminished. This paper continues to report upon on-going physiological studies exploring the potential for heat stress in deep underground mines through the simulation of mining activities in environmental chambers and a human calorimeter facility. The focus of this paper is to introduce preliminary data suggesting that increasing air velocity (0.5, 1.5 & 3.0 m/s) is beneficial for young subjects (22 ± 1 yrs), as indicated by lower core and skin temperature measures and heart rate during an intermittent work protocol, and then show a lesser benefit for older subjects (62 ± 2 yrs). Both subject groups performed the same task under the same environmental condition (35°C, 60% RH) wearing a standard mining ensemble. The study similar to others being performed under the Deep Mining Research Consortium funded research continues to provide evidence that a greater understanding of heat management processes is required and that worker education is critical as environmental measures and health and safety regulations may not be expected to include all demographic factors such as age, sex and health which are known to affect human thermoregulatory response.

Aug 1, 2013

By Mory Ghomshei

As fossil fuels become depleted over the next century, it is imperative that Canada and other countries examine ways to transition to other sources of energy, particularly renewable resources. A critical obstacle to developing Canada?s renewable energy resources is the scarcity of infrastructure to wheel the generated electricity to a viable market. For each megawatt of renewable electrical power, a maximum of 1 km of connecting power line is typically feasible. This means that hydropower, geothermal, and wind power projects with capacities up to 100 MW must be located within a maximum of 100 km of a main power line in order to be economically viable. With a total length of about 1200 km, the proposed Northern Gateway oil pipeline project creates an excellent opportunity to become a corridor that can seed renewable energy projects in Northern British Columbia and Alberta. Utility companies must build new infrastructure to provide the electricity for constructing and operating the proposed pipeline. The pipeline and linked power line infrastructure therefore, should be designed and built with consideration to create an energy highway to the significant renewable energy resources, such as hydro, wind, and geothermal, in the vicinity of the proposed pipeline. Some of the important renewable energy resources in northern British Columbia can be developed in connection with the proposed pipeline. It is estimated that close to 2,500 MW of commercially viable wind, geothermal and run-of-river power resources are present in the proximity of the proposed pipeline corridor. While oil flows westward from the Alberta bitumen fields, the generated green power can flow eastward to help the Canadian oil sand industry to offset as much as 10 Megatons of carbon emissions per year. The generated carbon credits are equivalent to 75% of the emissions associated with extraction of the 525,000 barrels per day of oil from oil sands, intended to be carried by the pipeline.

Aug 1, 2013

By Xue Yang

Even though many approaches have been proposed for automated fault detection and diagnosis of Heating Ventilation and Air Conditioning (HVAC) systems, and advanced maintenance programs, such as preventive and predictive maintenance have been applied for the systems, issuing work orders for corrective maintenance is still a reality. Currently corrective maintenance still accounts for more than 55% of all maintenance programs in average facilities in the US (DoE, 2010). Indoor air related problems are especially important among corrective maintenance work orders. This paper provides details of a case study conducted to capture the workflow that HVAC mechanics follow, their rationale in diagnosis process and the information they typically refer to while responding to indoor air related corrective maintenance work orders. The general workflow for HVAC mechanics to complete such types of work orders was summarized into 5 stages, and generic information requirements recorded from the case study were synthesized. Initial findings show two main challenges in the industry for HVAC mechanics to get access to required information, which highlights the need for a systematic approach that would enable identification of such information applicable to a given context under which a work order has been generated and provide values of required information for HVAC mechanics to do sound diagnosis through integrated data repositories.

Aug 1, 2013